NPC Creative Services

NPC Creative Services specializes in providing strategic public relations to healthcare, health IT, and technology software and service organizations, ranging from small- and mid-sized businesses to Fortune 500 corporations and professional trade associations.

Whether the need is for an agency to provide comprehensive public relations services or to support an in-house team, NPC has the industry expertise and connections necessary to get the job done right, on time and within budget.

Few agencies can match the level of expertise, industry understanding and personalized service NPC brings to its client relationships.

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  • Leveraging Denial Tracking to Root Out Systemic Issues

    Denials are rising for physician practices, with 73% of respondents to Experian’s 2024 State of Claims survey reporting that claims are being denied more frequently, up 10% over 2022. It’s bad news for practices that are already struggling to get paid, with nearly 50% of respondents reporting denial rates of 10% and higher.

    Revenue leakage may be the most apparent outcome of denied claims, but it is far from the only serious impact. Reworking denied claims consumes time and resources that few practices can spare. Also, frequent denials can lead to a crisis of confidence in payer relationships and technological support. According to Experian, providers’ confidence in payer reimbursements is sinking, due to patient concerns and stringent payer policies. Furthermore, only 54% of respondents were confident in their ability to manage revenue cycle demands with technology in 2024, compared to 77% in 2022.

    Medical Economics»
  • Enhancing Inpatient Coding Through Quality Improvement

    Hospitals are paid for the services they provide using diagnosis related group (DRG)-based retrospective payments, making the quality of reported diagnosis and procedure codes crucial. As such, it is essential to promptly address inpatient coding errors to prevent future financial losses and maintain hospital margins. Through quality improvement, hospitals can improve inpatient coding and DRG validation to secure proper reimbursement for inpatient hospital stays. Quality improvement is defined by the Centers for Medicare & Medicaid Services as “the framework used to improve care systematically.”

    In this article, we will use quality improvement tools to look at the effect medical coding has on the quality of data submitted for inpatient care reimbursement.

    AAPC»
  • CMS taps tech firms for new patient health data ecosystem

    The new federal Health Technology Ecosystem that President Donald Trump announced from the White House on Wednesday is designed to kill the need for faxed patient records and open up app-based innovation and data sharing between patients and the wider healthcare system.

    According to the U.S. Centers for Medicare & Medicaid Services, which is spearheading the effort, the new interoperability framework will enable the sharing of patient medical records through a new initiative called the CMS Aligned Network.

    Healthcare IT News»

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